AkibaBit Terms & Policies

Article 1 — Parties, identity, and scope

Definitions. Capitalized terms used in these Terms have the meanings set forth in Article 2.

EU/EEA/UK Notice. Availability, consumer rights, and remedies may vary by jurisdiction. The Company does not offer voluntary returns or cancellations. Nothing in these Terms limits rights that cannot be waived under applicable law.

1. Operator. The Service is operated by AKIBABIT合同会社 (the “Company” or “we”), a company organized under the laws of Japan.
2. Scope. These Terms govern your access to and use of the Service, including AkibaBit.com, the AkibaBit iOS app, AkibaBit social/discovery features, the in-app Portal, AkibaBit Live, AkibaBit ID, and any purchase, subscription, booking, or use of Products offered through the Service.
3. No marketplace. The Company sells and provides Products directly and does not operate the Service as a third‑party seller marketplace at this time.
4. Current offering. The Service includes social/discovery features and, where available, physical goods shipped internationally from Japan. Physical purchases are currently available for overseas customers only and are not available for shipping within Japan through the app. Users in Japan may still use AkibaBit social and discovery features where available.
5. Digital offerings. Where AkibaBit offers digital features, digital subscriptions, or digital services consumed within the iOS app, such purchases will be offered through the applicable App Store purchase method where required.
6. Product condition. Current launch goods are new/unused unless clearly marked otherwise. Used goods (second‑hand / 古物) may be offered only when separately disclosed and where the relevant legal requirements are satisfied.

Article 2 — Definitions

1. “Company” means AKIBABIT合同会社.
2. “Service” means the AkibaBit website, the AkibaBit iOS app, the in-app Portal, AkibaBit Live, AkibaBit ID, AkibaBit social/discovery features, and related ordering, booking, support, account, identity, and communication features.
3. “Products” means physical goods, digital features/subscriptions where offered, and any services offered by the Company through the Service.
4. “User” means any person accessing the Service.
5. “Customer” means a User placing an order.
6. “Goods” means physical items offered by us.
7. “Used goods / Kobutsu” means items regulated under Japan’s Secondhand Goods Business Act (古物営業法, Act No. 108 of 1949) where applicable.
8. “Carrier” means shipping providers (Japan Post, couriers and similar providers).
9. “AkibaBit” means AkibaBit’s profile, social, discovery, post, comment, and media-sharing features.
10. “AkibaBit ID” means AkibaBit’s companion identity/member-card app or feature that may display a public AkibaBit ID, public card URL, QR code, profile display data, and operational status information connected to an eligible AkibaBit identity or eligible AkibaBit activity.
11. “Portal” means the in-app catalogue or gateway through which AkibaBit may present subscriptions, operator-guided services, physical products, digital features, events, collaborations, or other AkibaBit experiences. The website section also labelled “Portal” is an official-channel area and does not itself replace the specific terms shown for an in-app Portal item.
12. “AkibaBit Live” means AkibaBit’s private, scheduled, one-to-one operator-guided real-time Akihabara session for eligible overseas customers aged 18 or older.
13. “User Content” means profiles, names, handles, posts, comments, replies, photos, videos, links, text, or other material uploaded, submitted, displayed, or shared by a User.

Article 3 — Acceptance and changes

1. Acceptance. By accessing or using the Service, you acknowledge that you have read and agree to these Terms and the related policies displayed on the Terms & Policies page.
2. Changes. We may modify these Terms from time to time for security, legal compliance, or operational reasons. Unless mandatory law requires otherwise, updated Terms are effective when posted on the Service. If you do not agree to an update, you must stop using the Service.

Article 4 — Accounts, security, and compliance

1. You are responsible for account security, device security, Sign in with Apple access, AkibaBit ID display/QR use, and all activity under your account.
2. We may require identity or order verification to prevent fraud, comply with law, or satisfy payment/carrier requirements.
3. We may refuse service, cancel orders, remove or restrict content, suspend features, or restrict accounts if we suspect fraud, chargeback abuse, harassment, unsafe content, reshipping schemes, sanctions/export‑control issues, or other compliance risks.
4. Pre‑shipment cancellation. We may cancel and refund any order before shipment at our sole discretion (e.g., inventory errors, payment failure, address verification issues, export restrictions, or operational limitations).

Article 4A — Age requirement, minors, and parental responsibility

1. Minimum age. The Service is not intended for children under 13. Users under 13 may not create an account, use AkibaBit social features, use AkibaBit ID, submit User Content, make purchases, or provide personal information to AkibaBit.
2. Users aged 13 to 17. Users who are 13 or older but under the age of legal majority in their country or region may use the Service only with permission and supervision from a parent or legal guardian.
3. AkibaBit Live exception. AkibaBit Live is available only to persons aged 18 or older. Parent or guardian permission does not make a person under 18 eligible for AkibaBit Live.
4. Purchases by minors. Physical goods orders, paid features, support requests connected to purchases, and any transaction-related activity must be made by a user who has legal capacity to contract or with valid parent/legal guardian permission. In Japan, the age of majority is 18, and minors may need legal representative consent for contracts.
5. Guardian responsibility. A parent or legal guardian is responsible for a minor’s use of the Service, account activity, User Content, AkibaBit ID display/QR use, purchases, payment activity, shipping information, customs/import obligations, and support communications, to the maximum extent permitted by law.
6. Unauthorized minor use. If AkibaBit learns that a user is under 13, or that a minor used the Service or made a purchase without required permission, AkibaBit may restrict the account, remove content, disable AkibaBit ID, cancel pending orders, refuse service, request proof of age or guardian consent, or delete/anonymize data where appropriate.
7. No waiver of mandatory rights. Nothing in this section excludes non-waivable rights that apply to minors, parents, guardians, or consumers under mandatory applicable law.

Article 5 — Listings, condition, and authenticity

1. Listing accuracy. We strive for accurate photos and descriptions, but colors and appearance may vary by device/display.
2. Used items. If an item is clearly marked as used, it may show age‑related wear. Normal disclosed wear is not a defect. Condition is evaluated according to the listing text/photos.
3. Japan‑market compatibility. Some items are made for Japanese standards/systems and may not fit, function, or connect properly outside Japan. Compatibility is not guaranteed.
4. Authenticity. We endeavor to sell genuine items. If you have a good‑faith authenticity concern, contact support promptly with evidence.
5. Misleading representations. We seek compliance with Japan’s Act against Unjustifiable Premiums and Misleading Representations (景品表示法, Act No. 134 of 1962) and related consumer protection norms.

Article 6 — Orders, payment, and pricing

Records and communications. To the maximum extent permitted by law, the Company’s logs, order records, payment confirmations, and customer communications maintained in the ordinary course of business may be used as evidence of transactions and support interactions.

1. Order formation. An order is accepted when we confirm it (and/or when payment is successfully authorized and we confirm fulfillment availability).
2. Prices. Prices are generally shown in Japanese yen (JPY). A local currency, exchange rate, or final card statement amount may be shown or applied by Stripe, Apple Pay, your card issuer, bank, wallet provider, or other payment provider where supported.
3. Payment processing. Physical-goods payments, where available, are processed through the AkibaBit app or an AkibaBit-designated Stripe order/checkout flow, including public checkout links launched from AkibaBit.com. Supported wallet methods may include Apple Pay where available. Digital features or subscriptions consumed inside the iOS app, where offered, are processed using the applicable App Store purchase method where required. We do not store full card numbers.
4. Website guest checkout and AkibaBit ID. A public Stripe checkout launched from AkibaBit.com may be completed without an AkibaBit app account. The checkout and its receipt create the purchase record but do not by themselves link that purchase to an app account, AkibaBit ID, or physical member card. Where a product includes eligibility for a later AkibaBit ID or card activation, the customer must retain the Stripe receipt and complete the separately announced identity-verification and activation process.
5. Taxes, duties, and import fees. International shipments may incur import duties, VAT/GST, customs fees, brokerage fees, local delivery fees, customs delays, or import restrictions set by the destination country. Unless mandatory law requires otherwise, these charges, requirements, and destination-country procedures are the Customer’s responsibility and are not controlled by AKIBABIT合同会社.
6. Pricing and listing errors. We reserve the right to correct any typographical, pricing, currency, inventory, or listing errors at any time. If an order is affected, we may cancel the order (in whole or in part) and refund the paid amount as the sole remedy, unless mandatory law requires otherwise.

Article 7 — Export, customs, and destination restrictions

1. Export reality. We ship from Japan to supported overseas destinations. Physical purchases are currently available for overseas customers only; shipping within Japan is not currently available through the app. Import rules differ by country/region and can change without notice.
2. Customs holds/refusals. If customs delays, refuses, seizes, or returns a shipment due to destination rules, inaccurate customer information, prohibited items, or lack of permits, this is not grounds for a refund once shipped, except where mandatory law requires otherwise.
3. Address accuracy. Customers must provide a complete and accurate shipping address. Re‑shipping fees may apply if a parcel is returned due to address error or recipient unavailability.
4. Sanctions/export controls and availability. We may refuse orders to destinations or parties that create sanctions, export-control, import restriction, fraud, carrier, or operational risk. Product availability and destination availability may change without notice.

Article 8 — Shipping risk, delivery, and carrier events

1. Delivery estimates. Shipping times are estimates and not guarantees.
2. Transfer of risk. To the maximum extent permitted by law, risk of loss transfers to the Customer upon handover to the Carrier.
3. Transit damage. Transit damage is handled through the Carrier/insurance claim process. Customers must submit clear photos of the item and packaging within 48 hours of delivery. Refunds/replacements are provided only if the Carrier/insurance claim is accepted or where mandatory law requires otherwise.
4. Forwarders and reshippers. If you use a freight forwarder, parcel forwarding service, third‑party warehouse, or reshipping address, you do so at your own risk. Delivery is deemed completed when the Carrier records delivery to the address provided in the order, and we are not responsible for loss, theft, damage, delays, or misdelivery occurring after that point or within a forwarder’s custody, unless mandatory law requires otherwise.
5. Force majeure. We are not responsible for delays caused by events beyond reasonable control (customs, weather, disasters, strikes, carrier shutdowns, conflict, system outages).

Article 9 — Prohibited conduct

1. Fraud, chargeback abuse, harassment, abusive User Content, impersonation, threats, hate, sexual exploitation, illegal content, spam, scraping, reverse engineering, malware, or unlawful use is prohibited.
2. We may log and investigate abuse, review reports, remove or reject content, block or restrict accounts, suspend features, and cooperate with providers or authorities where appropriate.

Article 10 — Intellectual property

1. Ownership. The Service and all materials displayed or made available through the Service—including the AkibaBit name, logos, brand identifiers, UI/UX design, visual layout, icons, artwork, graphics, photographs, videos, text, compilations, and overall “look and feel” (trade dress)—are owned by or licensed to the Company and are protected by intellectual property laws.
2. No license. Except for the limited right to access and use the Service for its intended purpose, no rights are granted to you. You may not copy, reproduce, publish, distribute, modify, create derivative works from, display, perform, mirror, frame, scrape, or otherwise exploit any portion of the Service without the Company’s prior written consent.
3. Trademarks. “AkibaBit” and associated marks are trademarks of the Company. All third‑party trademarks and product names are the property of their respective owners and are used only for identification or descriptive purposes.
4. Permission requests. Requests for use of Company materials (including logos, UI, images, and brand assets) must be made in writing to corporate@akibabit.com. Permission is granted only if expressly confirmed in writing by the Company.

Article 11 — Disclaimers and limitation of liability

1. As‑is. The Service is provided “as is” and “as available,” to the maximum extent permitted by law.
2. Non‑waivable rights. Nothing in these Terms excludes or limits any rights or remedies that cannot be excluded or limited under applicable law.
3. No indirect damages. To the extent permitted by law, we are not liable for indirect, consequential, special, or punitive damages, or loss of profits.
4. Liability cap. To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the relevant transaction.
5. Consumer protection. Where the Consumer Contract Act (消費者契約法) or other mandatory rules apply, we do not exclude liability for intentional misconduct or gross negligence to the extent such exclusion would be invalid.

Article 12 — Governing law, venue, and language

1. Governing law. Japan law (including the Civil Code / 民法, Act No. 89 of 1896) governs these Terms.
2. Venue. Exclusive jurisdiction: Tokyo District Court (or Tokyo Summary Court depending on claim amount).
3. Language. English and Japanese versions are intended to communicate the same rules. If wording differs, they will be interpreted consistently with the more specific item/checkout disclosure and mandatory applicable law. The Japanese statutory disclosures on the Specified Commercial Transactions page control to the extent required by Japanese law.

Article 13 — iOS App Terms

1. Relationship with Apple. These Terms are between you and AkibaBit, not Apple. Apple is not responsible for the Service or support.
2. Device permissions. The iOS apps may request limited device permissions only when necessary for features (e.g., notifications, camera, microphone, photo library/media selection, or identity/card display features). You can manage permissions in iOS Settings.
3. Payments. Physical-goods purchases are processed by Stripe/wallet methods where available. Digital features, subscriptions, or services consumed inside the iOS app, where offered, are processed using Apple In-App Purchase / App Store subscription methods where required.
4. Compliance. You must comply with applicable laws and App Store rules when using the iOS app.

1 — Service, eligibility, plans, and booking

1. AkibaBit Live is a private, scheduled, one-to-one real-time service in which an AkibaBit operator shows parts of Akihabara to an eligible overseas customer. It is not a public livestream, prerecorded tour, appraisal, authentication service, guaranteed purchasing service, or affiliation with any third-party store, building, brand, or rights holder.
2. AkibaBit Live is available only to customers aged 18 or older and in a country shown as supported in the app. Age confirmation is required. Parent or guardian consent does not make a person under 18 eligible.
3. The standard plans are ¥9,800 for 30 minutes and ¥19,800 for 60 minutes unless the app displays an updated price before payment. A selected slot may be held for approximately ten minutes while checkout is prepared; an unpaid hold may expire automatically.
4. The customer must provide an accurate name, email, phone number, country, age confirmation, selected start point, and any required Session Notes. The app displays Tokyo time and a customer-local time label for convenience; the confirmed booking record controls if a device timezone or display is inaccurate.

2 — Product requests and separate purchases

1. Product-specific requests must be submitted in Session Notes before the session begins and are limited by the plan and the app’s input limits. Customers may ask live questions about what the operator is already showing, but new product-search requests cannot be guaranteed after the session starts.
2. Requested products are not included in the Live session price. Any product purchase requires a separate supported checkout and remains subject to price, stock, condition, export, destination, shipping, customs, and payment checks.
3. AkibaBit does not guarantee store entry, route access, filming permission, item availability, displayed price, product condition, authenticity conclusions, willingness of a store to sell, export eligibility, shipping eligibility, customs clearance, carrier handling, or delivery.

3 — Private room, stream, chat, and access security

1. Room links, booking identifiers, and access tokens are personal to the booked customer and must not be sold, transferred, published, or shared. AkibaBit may revoke or rotate access when misuse or exposure is suspected.
2. The customer receives the operator’s video and audio. The AkibaBit Live customer room does not transmit the customer’s camera or microphone. Chat messages and reactions may be processed and retained as operational events.
3. AkibaBit does not provide a customer replay. The customer must not screen-record, capture, rebroadcast, redistribute, commercially exploit, identify bystanders, harass people shown incidentally, or use session content to impersonate AkibaBit or a third party.
4. Real-time audiovisual data is processed by AkibaBit infrastructure and providers such as Cloudflare. AkibaBit does not promise that infrastructure creates no transient technical copy. Any intentional recording by AkibaBit or materially longer audiovisual retention must be separately disclosed before the session.

4 — Operator discretion, privacy, intellectual property, and conduct

1. The operator may refuse, redirect, pause, or stop requests involving private individuals, children, customers, staff, payment areas, restricted areas, unsafe conduct, harassment, copyrighted screens, advertisements, logos, private information, or third-party content as the main subject.
2. The customer must use chat and reactions lawfully and respectfully. Abusive, sexual, discriminatory, threatening, illegal, privacy-invasive, or repeated disruptive conduct may result in moderation, room closure, account restriction, evidence preservation, or refusal of future service.
3. Operator comments are informal observations made during a live walk and are not professional authentication, appraisal, legal, customs, tax, export, product-safety, stock, or price advice.

5 — Timing, extensions, late access, and technical conditions

1. Sessions begin at the confirmed time. Customer lateness, failure to open the room, device problems, or customer connectivity problems may reduce usable session time and do not create guaranteed replacement time.
2. A plan may mention a five-minute or ten-minute flexible operational window. This is not purchased session time and is never guaranteed; it depends on operator availability, the next booking, store conditions, safety, and technical circumstances.
3. Mobile networks, customer internet, devices, browsers, Cloudflare or other provider services, weather, crowds, store rules, and local conditions can interrupt or reduce quality. The customer should contact support promptly if a material issue occurs.

6 — Cancellation, rescheduling, no-show, and remedies

1. Unless a more favourable rule is displayed before payment, a confirmed Live booking is final and no customer-convenience cancellation, reschedule, late-arrival credit, no-show refund, or automatic refund is guaranteed. Requests must be sent promptly to support@akibabit.com and are reviewed against operator commitments, timing, incurred costs, abuse risk, and mandatory law.
2. If AkibaBit cancels a session or cannot provide a substantial part of the paid service for a reason primarily within AkibaBit’s control, AkibaBit will offer a reasonable reschedule or refund the affected Live session fee. Separately purchased products, customs charges, travel, devices, connectivity, exchange-rate differences, or other consequential costs are not included unless mandatory law requires otherwise.
3. For severe weather, emergencies, store closures, network/provider outages, government restrictions, force majeure, or other circumstances outside reasonable control, AkibaBit may pause, relocate, reschedule, credit, or refund the affected service as reasonably appropriate and as required by mandatory law.
4. Complaints should include the booking ID, date/time, and a clear description. AkibaBit may review booking, payment, chat, reaction, room, technical, and operator records when resolving the matter.

Portal scope and precedence

1. The in-app Portal is a gateway through which AkibaBit may present subscriptions, operator-guided services, collector features, physical products, digital features, events, collaborations, and other AkibaBit experiences.
2. Availability, eligibility, country support, capacity, price, payment method, renewal, fulfilment, cancellation, refund, and separate terms may differ for each Portal item. The item-specific screen and terms displayed before purchase supplement these general Terms and control for that item if they are more specific.
3. The website area labelled “AkibaBit Portal” currently presents official channels and updates. It is not itself a promise that every in-app Portal item is available on the website.
4. Portal presentation does not create an affiliation with a third-party brand, store, event, platform, or rights holder unless AkibaBit expressly says so.

1 — General physical-pack terms

1. TCGSUB provides official Japanese booster packs shipped from Japan. Pack sets, series, artwork, availability, and included combinations may vary. Unless expressly stated, contents are randomized and AkibaBit does not guarantee a particular card, rarity, pull rate, resale value, set, or collector outcome.
2. Prices shown in the app include the components expressly stated on the product screen. Destination-country duties, import VAT/GST, customs, brokerage, storage, redelivery, or local charges may still be payable by the customer.
3. Capacity is limited. AkibaBit may refuse or refund an order that cannot be fulfilled because of stock, capacity, address, export, fraud, payment, or operational restrictions.

2 — STAR monthly physical subscription

1. TCGSUB PREMIUM — STAR EDITION is a monthly physical subscription, currently displayed at ¥9,490 per billing cycle and limited to 50 subscribers. The Stripe checkout price and interval shown immediately before payment control if the displayed price changes.
2. Each paid cycle provides the physical booster-pack mix described in the current plan screen, presently a mix of six Japanese booster packs. Sets may vary between cycles based on official supply and curation.
3. STAR renews automatically each month until cancelled. Stripe charges the saved payment method for each renewal. Customers can open the authenticated subscription-management portal from AkibaBit Status after purchase.
4. Cancellation stops future renewal and normally takes effect at the end of the current paid billing period. Cancel before the next billing date shown by Stripe. Cancellation does not retroactively refund a completed charge or a cycle already committed to fulfilment except where AkibaBit expressly approves or mandatory law requires.
5. Payment failure, cancellation, chargeback, unavailable destination, or unresolved account/order risk may pause or end future fulfilment. AkibaBit will not substitute a materially different plan without notice; if a paid cycle cannot be fulfilled, AkibaBit may offer an equivalent replacement, credit, or refund as appropriate.

3 — WARP one-time physical preorder

1. TCGSUB PREMIUM — WARP EDITION is a limited seasonal, one-time physical preorder, currently displayed at ¥12,490 and presently described as a mix of twelve Japanese booster packs. It is not an automatically renewing subscription.
2. The full amount is charged when the preorder payment succeeds. Estimated preparation or dispatch information is shown in the product, announcement, checkout, Status, or order communication when available. Production, supply, inspection, packing, export, and carrier conditions may delay fulfilment.
3. If AkibaBit cannot fulfil the paid preorder, AkibaBit may offer an agreed equivalent substitution or cancel and refund the affected order. Customer-convenience cancellation is not guaranteed after payment except where mandatory law requires otherwise.

Monthly App Store subscription

1. AkibaMe Premium is a digital monthly subscription purchased through Apple’s App Store. The product name, current local price, billing interval, and available benefits are displayed in the app before purchase. Apple charges the payment method associated with the customer’s Apple Account.
2. The subscription renews automatically unless cancelled through Apple at least as required by Apple before the next renewal. Customers can manage or cancel it in App Store subscription settings and can use Restore Subscription in the app.
3. Current benefits may include Premium profile themes, a Premium badge, and eligible Premium media features. Exact benefits and technical limits are shown in the app and may be changed prospectively for safety, performance, platform, or product reasons. Paid access continues through the current entitlement period unless Apple revokes or refunds the transaction.
4. When the entitlement expires, is refunded, revoked, or no longer verifies, Premium-only controls may become unavailable and the public Premium badge may be removed. Existing lawful content is handled according to the feature’s current behaviour and these Terms.
5. Billing cancellation and refund requests for the App Store transaction are handled by Apple under Apple’s rules. AkibaBit cannot directly reverse an App Store charge but will provide reasonable product support through support@akibabit.com.

Brand ownership, logo use, and anti-impersonation rules

1. The AkibaBit name, AkibaBit logo, AkibaBit visual identity, AkibaBit ID card design, AkibaBit name, TCGSUB name, service names, badges, icons, UI elements, slogans, product presentation, and other brand identifiers are owned by or licensed to AKIBABIT合同会社.
2. You may not use, copy, reproduce, display, distribute, modify, imitate, register, sell, print, mint, publish, upload, or commercially exploit any AkibaBit brand asset, logo, mark, name, badge, icon, design, card layout, QR/card design, or visual identity without prior written permission from AKIBABIT合同会社.
3. You may not use any AkibaBit brand asset, logo, name, mark, badge, icon, card design, or confusingly similar variation on or in connection with any product, merchandise, packaging, sticker, clothing, collectible, trading card item, digital good, NFT, website, app, marketplace listing, social media account, advertisement, event, business, store, reseller page, or promotional material without prior written permission.
4. You may not claim, suggest, or imply that any AkibaBit name, logo, mark, design, visual identity, account, product, event, page, service, or brand asset belongs to you or to any third party other than AKIBABIT合同会社.
5. You may not register, apply to register, reserve, or use any trademark, company name, trade name, domain name, subdomain, social media handle, app name, store name, account name, product name, keyword advertisement, or online identifier that contains AkibaBit, AkibaBit, AkibaBit ID, TCGSUB, or any confusingly similar name, spelling, logo, design, or variation.
6. You may not impersonate AkibaBit, misrepresent affiliation with AkibaBit, create fake AkibaBit accounts, create fake AkibaBit ID cards or QR codes, claim to be an official AkibaBit reseller, partner, employee, event operator, agent, moderator, or support representative, or suggest sponsorship, approval, partnership, endorsement, or official status unless AKIBABIT合同会社 has expressly confirmed it in writing.
7. AkibaBit may request removal, disable access, suspend accounts, cancel orders, revoke AkibaBit ID access, report abuse to platforms, submit takedown notices, oppose trademark, domain, social-handle, app-name, store-name, or brand misuse, and take legal or operational action against unauthorized brand use, impersonation, counterfeit activity, misleading affiliation, or misuse of AkibaBit intellectual property.
8. All goodwill arising from any permitted use of AkibaBit brand assets belongs exclusively to AKIBABIT合同会社.

Article 1 — AkibaBit scope

1. AkibaBit may allow Users to create a profile, display a public name/handle, upload a profile image, publish posts, comments, replies, photos, videos, links, and interact with other Users.
2. AkibaBit is a social and discovery feature. It does not guarantee sales, promotion, visibility, follower growth, verification, or availability of any post, profile, media, or account.

Article 2 — User responsibility and license

1. You are responsible for User Content you submit and must have all rights, permissions, and legal authority required to upload or display it.
2. You must not upload content that violates law, third-party rights, privacy rights, intellectual property rights, platform rules, or these Terms.
3. By submitting User Content, you grant AKIBABIT合同会社 a non-exclusive, worldwide, royalty-free license to host, store, process, display, reproduce, resize, format, transmit, and moderate that content only as needed to operate, secure, improve, and promote the Service, unless mandatory law provides otherwise.

Article 3 — Report, block, and moderation

1. Users may report posts, comments, replies, profiles, or other content where reporting tools are available.
2. Users may block other Users where blocking tools are available. Blocking may reduce visibility or interaction, but it may not remove all historical content, records, or system logs.
3. AKIBABIT合同会社 may review, hide, reject, remove, restrict, preserve, or restore User Content or accounts at its discretion for safety, legal, security, operational, or policy reasons.
4. Moderation decisions may be manual, automated, or assisted by service providers. We do not guarantee that all objectionable content will be detected before it is seen by Users.

Article 4 — Social safety and prohibited content

1. Do not post illegal, abusive, harassing, threatening, hateful, sexually exploitative, self-harm, spam, fraud, malware, private personal information, counterfeit, weapon, drug, or otherwise unsafe content.
2. Do not impersonate others, misrepresent affiliation with AkibaBit, abuse report/block tools, manipulate engagement, or use AkibaBit for scams, reshipping fraud, chargeback abuse, or unlawful trade.
3. We may keep moderation, report, block, and safety records for security, dispute handling, legal compliance, and abuse prevention.

Article 5 — Contact for safety issues

1. For content, safety, privacy, or account concerns, use in-app report/block tools where available or contact support@akibabit.com.
2. Support or moderation responses may be delayed due to time zones, investigation requirements, Japanese holidays, technical issues, or case complexity.

Article 1 — Controller / operator

• Company: AKIBABIT合同会社 (AkibaBit GK), Japan.

Article 2 — Categories of information we collect

1. Account & contact: name/handle, email, phone (if provided), Sign in with Apple related identifiers, communication preferences, and account status.
2. AkibaBit profile & social data: display name, handle, profile image/avatar, bio/profile fields, posts, comments, replies, uploaded photos/videos, links, likes, follows, favorites, blocked users, reports, moderation status, and related timestamps or metadata.
3. AkibaBit ID, event, and status data: public AkibaBit ID, public card URL/QR payload, AkibaBit profile verification status, profile display data used on the ID card, event check-in or attendance status where applicable, support verification status, order status labels, delivery status labels, received/returned/refused/failed-delivery status, related timestamps, local secure storage status where applicable, and operational notes needed for support, fraud prevention, and dispute handling.
4. Order & shipping: recipient name, address, postal code, country/region, shipment notes, customs-related fields, delivery status, and tracking information where needed.
5. Transaction records: purchase history, timestamps, order IDs, refunds/chargebacks, fraud signals, payment status, and App Store subscription/IAP status where applicable.
6. AkibaBit Live booking and session data: customer name, email, phone, country, age confirmation, selected slot, duration, start point, Tokyo and local time labels, timezone, interests and Session Notes, booking/room access status, room and access-token records, chat messages, reactions, session events, technical connection data, and operator/admin notes needed to deliver or support the session.
7. Live audiovisual processing: the operator’s camera and microphone stream is processed in real time by AkibaBit’s streaming infrastructure and providers such as Cloudflare. The customer experience is receive-only for audiovisual media; the customer’s camera and microphone are not transmitted by the AkibaBit Live room. AkibaBit does not provide customer replays. Technical processing or retention, if any, depends on the configured infrastructure, security needs, and a separate disclosure where intentional recording is enabled.
8. Device/app usage: device identifiers, app version, crash/diagnostic logs, push notification token where enabled, basic analytics/logs for security and reliability, and permission-related signals where needed.
9. Support and safety communications: messages you send to us, our responses, report/block/moderation records, investigation notes, and evidence you submit for support or claims.

Article 3 — Purposes of use (利用目的)

1. Provide the Service, including AkibaBit profiles/social features, AkibaBit ID verification/card display, member-card features, in-person AkibaBit events or pop-ups where applicable, ordering, fulfillment, shipping, delivery/received status, approved exception handling, and customer support.
2. Operate report/block/moderation tools, review unsafe content, investigate abuse, enforce Terms, and protect Users and the Service.
3. Fraud prevention, impersonation prevention, chargeback mitigation, payment integrity, false-claim review, support-case verification, delivery/status review, security monitoring, and abuse detection.
4. Accounting, tax, audit, and compliance obligations (including export/shipping documentation where applicable).
5. Improve reliability and safety of the Service (bug fixes, performance, incident response, media handling, and operational testing).
6. Communications related to orders, accounts, AkibaBit ID, policy updates, safety issues, and support.
7. Schedule, reserve, deliver, secure, moderate, troubleshoot, document, and support AkibaBit Live sessions, including preventing room-token misuse and resolving booking, payment, conduct, or technical disputes.

Article 4 — Payment processing

1. Physical-goods payments, where available, are processed through the AkibaBit app or an AkibaBit-designated Stripe order/checkout flow, including checkout links launched from AkibaBit.com, and supported wallet providers. We do not store full card numbers.
2. Digital features, digital subscriptions, or digital services consumed inside the iOS app, where offered, are processed by Apple / App Store purchase systems where required.
3. Stripe may process data as an independent controller/processor under its own terms.

Article 5 — Sharing / third‑party provision

1. Service providers: we may share limited data with vendors that help operate the Service—including payment processing (e.g., Stripe, including Apple Pay via Stripe), Apple/App Store services where applicable, infrastructure/edge hosting and real-time streaming (e.g., Cloudflare), media/storage delivery, security/anti-abuse services, moderation/support tooling, and basic analytics for stability where used. We do not use personal-data selling as a business model and we do not run third-party advertising tracking inside the Service unless explicitly disclosed in this policy and in the app’s privacy disclosures.
2. Carriers & logistics: shipping carriers and partners for delivery and claims handling.
3. Authorities: disclosure when required by law, court order, or lawful request.
4. No selling of personal data: we do not sell personal data as a business model.

Article 6 — Cross‑border processing

1. Data may be processed in Japan and in countries where our providers operate. International transfer safeguards may vary by provider and region.

Article 7 — Retention

1. We retain data only as long as necessary for the purposes above, and for legal/accounting/export documentation requirements, fraud prevention, moderation/safety records, dispute handling, and system integrity. Live booking, chat, reaction, operational-event, and support records may be retained for fulfilment, safety, fraud prevention, dispute handling, and accounting. AkibaBit does not provide a replay library to customers. Any intentional audiovisual recording or materially longer stream retention must be disclosed before the session.

Article 8 — Security measures

1. We implement organizational and technical safeguards appropriate for a small export company and software service (access controls, logging, least privilege, and vendor security practices).
2. No system is perfectly secure; you accept residual risk to the extent permitted by law.

Article 9 — Your rights

1. You may request access, correction, deletion, or restriction where applicable. Some data must be retained for legal or accounting reasons.
2. Deletion requests: You can submit an account deletion request inside the AkibaBit app using the in-app “Delete Account” feature. A request may be temporarily blocked while an order, shipment, payment, dispute, chargeback, support ticket, TCGSUB renewal/billing operation, AkibaBit Live booking, or Live reservation remains active or unresolved. When no blocker remains, deletion may complete automatically or after the user confirms the request again, depending on the status shown in the app. Deletion removes account access, profile data, and eligible User Content. We may retain the minimum order, payment, shipping, tax/accounting, subscription, booking, report/block, moderation, security, fraud-prevention, chargeback, dispute, and support records required for law or legitimate operational protection, and delete or anonymize other data where reasonably feasible.

Article 10 — Children, minors, and age-related privacy

1. The Service is not intended for children under 13. AkibaBit does not knowingly seek to collect personal information from children under 13.
2. If you are under 13, do not create an account, use AkibaBit, use AkibaBit ID, submit User Content, make purchases, contact support with personal information, or otherwise provide personal information to AkibaBit.
3. If you are 13 or older but under the age of legal majority in your country or region, you may use the Service only with permission and supervision from a parent or legal guardian.
4. Parents or legal guardians may contact AkibaBit if they believe a child under 13, or a minor without required permission, has provided personal information. AkibaBit may restrict the account, remove content, disable AkibaBit ID, cancel pending orders, or delete/anonymize data where appropriate, while retaining records where necessary for legal, safety, fraud-prevention, chargeback, accounting, customs, shipping, moderation, or dispute-handling reasons.
5. AkibaBit may request age confirmation or parent/legal guardian confirmation where needed for safety, compliance, fraud prevention, order handling, support, or platform integrity.

Public visibility and user control

1. When a profile is public, approved public image posts may receive public AkibaBit share pages and may be included in AkibaBit sitemaps. Search engines may crawl, index, cache, preview, or display those pages and approved images outside the AkibaBit app.
2. Search indexing is enabled by default for eligible public image posts. Users can disable “Allow my public image posts to appear in search engines” in profile privacy settings. Private profiles are excluded regardless of that setting. Videos, deleted posts, rejected/reported posts, and private content are excluded from AkibaBit’s indexing feeds.
3. Changing a profile to private, disabling indexing, or deleting a post removes or restricts the AkibaBit source page according to the feature’s current behaviour, but third-party search engines, caches, screenshots, archives, or previously shared copies may take time to update and are not fully controlled by AkibaBit.
4. Users should not post an image publicly if they do not have the necessary rights or if it contains private, identifying, unsafe, infringing, or prohibited material.

Deletion workflow

1. An authenticated user can start account deletion in the AkibaBit app. A fresh security confirmation may be required to protect the account from unauthorized deletion.
2. Deletion can be temporarily blocked by an active or unresolved order, shipment, payment, dispute, chargeback, support ticket, TCGSUB renewal/billing operation, AkibaBit Live booking, or Live reservation. A TCGSUB subscription with renewal already scheduled to end does not by itself block deletion once related orders and billing issues are resolved. The app or support channel will identify the blocking category without exposing sensitive internal data.
3. When all blockers are resolved, the request may complete automatically or after the user confirms again, according to the status shown in the app. Users should cancel future recurring TCGSUB billing through the authenticated Stripe portal and manage App Store subscriptions through Apple; deleting the AkibaBit account alone does not guarantee cancellation of an externally managed subscription.
4. Deletion removes access credentials, eligible profile data, and eligible User Content. AkibaBit may retain the minimum transaction, invoice, payment, shipment, customs, tax/accounting, booking, subscription, fraud, security, moderation, block/report, chargeback, dispute, legal, and support records required for legitimate protection or law. Retained records are restricted from ordinary profile use and deleted or anonymized when the retention purpose ends where reasonably feasible.

Article 1 — Final sale

1. All sales are final. To the maximum extent permitted by law, all orders are final once placed and confirmed.
2. No cancellations / no “change of mind”. We do not accept cancellations, “change of mind” returns, exchanges, or post‑confirmation modifications (including address changes), except where mandatory law requires otherwise.
3. No voluntary return window. AkibaBit does not offer a voluntary return window for any products (including trading card booster packs). By purchasing, you accept this final‑sale policy.

Article 2 — Only exception: wrong item shipped by us

1. The only return/refund scenario we accept under our store policy is where AKIBABIT合同会社 shipped an item that is materially different from the item on your order confirmation (wrong item / wrong variant).
2. If we determine a wrong‑item shipment occurred, our remedy may be (at our discretion): (i) ship the correct item (if available), or (ii) provide compensation (refund to the original payment method and/or account credits), subject to Article 7 and applicable law.

Article 3 — Request deadlines and required proof

1. 48‑hour notice for wrong‑item claims. You must contact us at support@akibabit.com within 48 hours of delivery and include your order ID.
2. Evidence required. Provide: (i) clear photos of the shipping label and outer box; (ii) clear photos of the item received; and (iii) where possible, a continuous unboxing video from unopened package to item reveal.
3. One‑week maximum consideration window. Any request to be considered (including wrong‑item claims) must be submitted in writing within 7 days of the delivery date; late requests are rejected.
4. Claims without adequate evidence may be rejected.

Article 4 — Approval required; no public return address

1. Approval first. Returns are never accepted by default. A return may proceed only if (and only if) we confirm a wrong‑item shipment and send written return approval and instructions.
2. No public return address. We do not maintain a public return shipping address. A return address is provided only after written approval.
3. Any package sent without approval may be refused or returned to sender where possible.

Article 5 — Return shipping, risk, and condition

1. Customer pays return shipping. The customer is responsible for all return shipping charges. We do not provide return labels or pay return postage, except where mandatory law requires otherwise.
2. Tracked + insured shipping required. Any approved return must be shipped with reliable tracking and adequate insurance. The customer bears all risks, loss, and damages associated with the return shipment (including damage occurring during return transit).
3. Original condition required. Any approved return must be in original condition and include original packaging and be complete with all accessories/inserts/parts included in the original shipment. Missing items may void the claim.
4. Outbound fees not refunded. We do not refund outbound shipping, customs duties, import VAT, or carrier/handling fees, except where mandatory law requires otherwise.

Article 6 — Unauthorized, undeliverable, and unclaimed packages

1. Any unauthorized return, wrong return address shipment, undeliverable or unclaimed package, refused delivery, or “return to sender” not caused by our error is not eligible for a full refund.
2. If you request re‑shipment, additional shipping and handling charges will apply. We may treat unclaimed returns as abandoned after a reasonable holding period.
3. If a package is misdirected due to an incorrect address provided by the customer, we cannot be held responsible.

Article 7 — Refund methods and processing

1. Credits are the default. Order compensations (where approved) are generally offered as account credits to be used for future AkibaBit purchases.
2. Refunds are case‑by‑case. In special cases, or where required by law, we may issue a refund to the original payment method; we reserve the right to decide case‑by‑case.
3. Approved returns may be inspected upon arrival before any compensation is finalized.

Article 8 — Cancellation before shipment

1. We do not accept customer cancellation requests.
2. If we exceptionally approve a cancellation before shipment, compensation is typically provided as account credits and may incur a 10% restocking/cancellation fee deducted from the compensation amount, unless the cancellation is solely our fault.
3. We may cancel and refund any order before shipment at our sole discretion (e.g., export restrictions, payment failure, address issues, inventory issues, suspected fraud, or operational constraints).

Article 9 — Packaging, factory variances, and “collector” expectations

1. Minor packaging marks. A minor outer packaging defect that does not affect contents (small crease, scratch, indentation) is not considered damage/defect for refund claims.
2. Factory/original defects. Original/factory defects (e.g., print lines, centering issues, minor corner wear from manufacturing/pack‑out) are not eligible for return under our store policy. Requirements on collection condition are personal preference—request additional photos before purchase if needed.
3. If you are a collector seeking impeccable packaging, you may leave a comment at checkout; we may endeavor to select a cleaner box/packaging, but we do not guarantee packaging perfection.

Article 10 — Sealed and tamper‑evident goods (including booster packs)

1. For sealed goods (including booster packs) and tamper‑evident items, opening, seal breakage, resealing, swapping, or signs of tampering eliminate resale value and create authenticity risk.
2. To the maximum extent permitted by law, this may result in a reduction of any refund up to 100% (i.e., no refund) where a remedy is otherwise required under applicable law.

Article 11 — Support response timing

1. We respond to customer messages. Due to time zones and Japanese holidays, responses may be delayed; however, we endeavor to reply within a reasonable time.

Article 12 — Legal compliance and abuse

1. Non‑waivable rights. Nothing in this section limits rights that cannot be waived under applicable law. We do not provide voluntary remedies beyond the store policy described above.
2. Fraud/abuse. We may refuse claims and suspend accounts for attempted abuse (including chargeback abuse, false “wrong item” claims, or evidence of tampering). We may document and share relevant information with payment providers and authorities as permitted by law.
3. Mail‑order return notice (Japan). For mail‑order sales, Japan’s Act on Specified Commercial Transactions requires that return conditions be clearly stated. The return rules shown in this Refunds & Returns section constitute our “return special agreement” (返品特約). Mail‑order sales are not subject to the cooling‑off system. Nothing here limits any non‑waivable rights you may have under applicable law.

Article 1 — No voluntary international returns

1. AKIBABIT合同会社 is operated from Japan and sells selected physical goods internationally as Japan-based export sales.
2. AkibaBit does not offer voluntary returns, exchanges, or change-of-mind cancellations for international physical goods. All sales are final to the maximum extent permitted by law.
3. This no-voluntary-return policy is especially important because many AkibaBit goods may be sealed, limited, collectible, trading-card-related, authenticity-sensitive, export-only, or difficult to resell once shipped internationally.

Article 2 — Sealed, collectible, trading card, and authenticity-sensitive goods

1. For sealed, tamper-evident, trading card, booster pack, blind, collectible, limited, or authenticity-sensitive goods, the customer understands that opening, unsealing, using, damaging, swapping, altering, resealing, removing parts, or otherwise tampering with the item may destroy resale value and authenticity.
2. Opened, unsealed, used, damaged, swapped, incomplete, altered, resealed, or tampered-with items are not accepted for voluntary return, exchange, or change-of-mind cancellation.
3. If a mandatory local consumer law creates a non-waivable right despite this policy, AkibaBit will review the claim case by case. AkibaBit may require clear evidence, including order details, photos, videos, delivery packaging, item packaging, seal condition, and proof that the item is the original item supplied by AkibaBit.
4. AkibaBit may reject any claim that cannot be verified or that appears abusive, fraudulent, caused after delivery, caused by customer handling, caused by opening or unsealing, caused by storage conditions, caused by customs inspection, caused by carrier handling after delivery, or connected to swapping, tampering, resealing, missing parts, or unverifiable item condition, except where mandatory applicable law clearly requires otherwise.

Article 3 — Change-of-mind withdrawal where mandatory law applies

1. AkibaBit does not voluntarily provide change-of-mind returns.
2. If mandatory consumer law in the EU, EEA, UK, or another region creates a non-waivable change-of-mind withdrawal right despite AkibaBit being operated from Japan, the customer must contact AkibaBit in writing before returning anything.
3. For any mandatory change-of-mind withdrawal or return, the customer is responsible for return shipping costs to Japan to the maximum extent permitted by law. Returned items must be sent with reliable tracking, adequate insurance, original packaging, and in the same condition received.
4. AkibaBit does not accept cash-on-delivery returns, unpaid return shipments, unapproved returns, or returns sent without tracking.
5. For sealed, collectible, trading card, booster pack, blind, limited, tamper-evident, or authenticity-sensitive goods, any opening, unsealing, use, damage, missing parts, swapping, tampering, resealing, or handling beyond what is necessary to inspect the item may reduce any refund amount, including up to 100%, where permitted by applicable law.

Article 4 — Incorrect, defective, or non-conforming goods

1. For claims involving incorrect, defective, or non-conforming goods, the customer must contact AkibaBit before returning anything and must provide clear evidence, including order details, photos, video where appropriate, packaging, item condition, seal condition, delivery condition, and a clear explanation of the issue.
2. AkibaBit may require inspection before approving any remedy. AkibaBit may refuse any claim that cannot be verified or that appears caused after delivery, caused by customer handling, caused by opening or unsealing, caused by storage conditions, caused by customs inspection, caused by carrier handling after delivery, or connected to swapping, tampering, resealing, missing parts, or unverifiable item condition, except where mandatory applicable law clearly requires otherwise.
3. Nothing in these Terms gives the customer a voluntary return, exchange, or refund right beyond what AkibaBit expressly provides or what mandatory applicable law requires.

Article 5 — Customs, import VAT, duties, and carrier fees

1. The customer is responsible for all destination-country customs duties, import VAT, local taxes, carrier clearance fees, brokerage fees, storage fees, redelivery fees, customs inspection costs, and other import-related charges.
2. AkibaBit does not refund customs duties, import VAT, carrier clearance fees, local taxes, brokerage fees, storage fees, redelivery fees, or other destination-country charges unless mandatory applicable law clearly requires otherwise.
3. Unless explicitly stated at checkout, AkibaBit does not collect EU import VAT through IOSS. Customers in the EU, EEA, UK, or other regions may be required to pay import VAT, customs duties, carrier clearance fees, brokerage fees, or local delivery charges directly to customs authorities or carriers before or after delivery.
4. Refusal to pay customs duties, import VAT, carrier fees, or other destination-country charges does not create a right to cancel, return, or refund an order.

Article 6 — Regional restrictions and EU/EEA/UK physical sales

1. AkibaBit may restrict, suspend, refuse, cancel, or manually review physical goods sales to certain countries or regions, including the EU, EEA, and UK, where local consumer, tax, customs, return, platform, shipping, fraud, chargeback, or operational rules create burdens that are not suitable for AkibaBit’s Japan-based export model.
2. EU, EEA, and UK users may still access free social, discovery, account, and AkibaBit features where available, but AkibaBit may limit or disable physical goods checkout for those regions at any time.

Article 7 — EU/EEA/UK platform and moderation notice

1. Users may report illegal, unsafe, abusive, infringing, or policy-violating content through in-app reporting tools where available or by contacting AkibaBit support.
2. AkibaBit may remove, restrict, preserve, restore, or take no action on reported content depending on the facts, evidence, applicable law, safety risk, platform integrity, and these Terms.
3. If your content, account, visibility, or access is restricted because of a moderation decision, you may contact AkibaBit support and request a review. AkibaBit may require sufficient information to identify the content, account, decision, and reason for appeal. Appeals are reviewed in a reasonable manner, but AkibaBit does not guarantee restoration of content or account access.

Article 8 — EU/EEA/UK privacy notice

1. For EU, EEA, and UK users, AKIBABIT合同会社 is the controller for personal data processed for AkibaBit account, AkibaBit, AkibaBit ID, event check-in or attendance status where applicable, order, delivery/received/return-status labels, shipping, support, safety, moderation, fraud-prevention, chargeback-defense, and legal-compliance purposes.
2. Depending on the feature, our legal bases may include contract performance, legal obligation, legitimate interests, consent, and protection of users, the Service, and the Company. Legitimate interests may include fraud prevention, chargeback defense, abuse detection, service security, moderation, customer support, business recordkeeping, platform safety, and legal defense.
3. EU, EEA, and UK users may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable. Some records may be retained where necessary for legal, accounting, tax, customs, shipping, fraud-prevention, chargeback, moderation, safety, dispute-handling, or legal-defense reasons.
4. Data may be processed in Japan and in countries where our service providers operate. International transfers may rely on provider safeguards, contractual protections, adequacy decisions, or other mechanisms available under applicable law.
5. EU, EEA, and UK users may contact AkibaBit support with privacy requests and may also have the right to complain to a local data protection authority.

Article 1 — What AkibaBit ID is

1. AkibaBit ID is a companion identity/member-card feature connected to an eligible AkibaBit identity. It may display a public AkibaBit ID, public card URL, QR code, profile display data, and status information related to the user’s AkibaBit account or eligible AkibaBit activity.
2. AkibaBit ID is not a government ID, legal identity document, payment card, checkout method, bank account, age-verification document, passport, residence card, or official public identification document.
3. AkibaBit ID status labels are operational records only. They do not create a right to purchase, return, refund, exchange, attend an event, receive special treatment, or access any feature unless AkibaBit expressly approves it.

Article 2 — Permitted AkibaBit uses

1. Displaying a user’s AkibaBit member/card identity.
2. Verifying an eligible AkibaBit identity during AkibaBit support interactions.
3. Checking in or identifying a user at AkibaBit-operated or AkibaBit-approved in-person events, pop-ups, pickup moments, community activities, or special access experiences.
4. Confirming order-related status where available, including processing, shipped, delivered, received, failed delivery, refused delivery, returned-to-sender, support review, approved exception handling, or other operational status labels.
5. Helping AkibaBit prevent fraud, impersonation, abuse, chargeback misuse, false claims, reshipping abuse, and unauthorized access.
6. Helping AkibaBit connect support cases, delivery records, order records, AkibaBit identity, AkibaBit ID records, and customer communications.

Article 3 — Changes, safety, and misuse

1. AkibaBit may update, hide, revoke, suspend, reset, or change AkibaBit ID display, QR code behavior, public card URLs, event access, status labels, or verification availability at any time for safety, fraud-prevention, privacy, legal, support, or operational reasons.
2. Users must not post, sell, transfer, copy, misuse, publicly expose, or share AkibaBit ID cards or QR codes in a way that creates impersonation, fraud, privacy, or safety risk.
3. AkibaBit may restrict or suspend AkibaBit ID access if misuse, impersonation, fraud, unsafe sharing, or other abuse is suspected.

Article 1 — Licensed application

1. License grant: we grant you a limited, non‑exclusive, non‑transferable, revocable license to download and use the iOS app on Apple‑branded devices you own or control, for personal, lawful use, subject to these Terms.
2. Restrictions: you may not copy, modify, distribute, sell, lease, sub‑license, reverse engineer, decompile, or attempt to extract source code, except where mandatory law permits.
3. Security: we may restrict access on jailbroken/rooted devices or where we reasonably suspect abuse, automation, fraud, or security risk.

Article 2 — Relationship with Apple

1. Apple is not the seller of goods: the export sale (goods, shipping, support) is provided by AKIBABIT合同会社. Apple is not a party to the sales contract for goods.
2. App Store rules: you must comply with Apple’s App Store terms, device requirements, and applicable Apple policies. If Apple removes the app, access may become unavailable.
3. Payments: Apple Pay is a payment method for physical goods where available. Payment processing is handled by Stripe and/or payment providers. Apple does not provide customer support for physical goods orders.
4. Digital features/subscriptions. If AkibaBit offers digital content, digital features, subscriptions, or digital services consumed inside the iOS app, purchases will be processed using the applicable App Store purchase method where required. Details, pricing, and benefits are disclosed in-app where offered.

App Store listing requirements

• Privacy Policy link: the Privacy Policy URL must be set in App Store Connect metadata and also be accessible inside the app (e.g., Settings/Account → Legal).
• Terms/EULA consistency: if the app metadata references Terms or an EULA, the link must work and match the current app behavior and business model.
• Accuracy matters: Apple may compare what the app does (data, payments, messaging, notifications) against what these documents say.

Article 3 — What the iOS apps do

1. AkibaBit social/discovery: create a profile, view feeds, publish posts/comments/replies/media where available, and use report/block tools.
2. Browse: view modules and listings related to Japan-sourced goods. Current launch physical goods are new/unused unless clearly marked otherwise.
3. Order & pay: where available, submit orders for physical goods shipped overseas from Japan and pay via supported methods (e.g., Apple Pay via Stripe). Physical purchases are currently not available for shipping within Japan through the app.
4. Digital features/subscriptions: where offered, digital features consumed inside the iOS app are processed through Apple In-App Purchase / App Store subscription methods where required.
5. Status: view order status and shipping/tracking information where available.
6. AkibaBit ID: use a companion identity/member-card app or feature to display a public AkibaBit ID, public card URL, QR code, profile display data, and eligible operational status labels connected to AkibaBit identity or AkibaBit activity. AkibaBit ID is not a government ID, age-verification document, payment card, financial account, or shopping checkout. See the dedicated AkibaBit ID section above for event, status, delivery, support, and fraud-prevention uses.
7. Support: contact us using in-app messaging where available or email at support@akibabit.com for operational, safety, privacy, order, Live, or account support.

Article 4 — App permissions & data

1. Notifications: if you enable push notifications, we may send service, account, safety, social, ID, and order-related messages (e.g., status updates). You can manage this in iOS Settings.
2. Camera / microphone / photo library: if you choose to create or upload photos, videos, profile images, or related media, the app may request access to the camera, microphone, photo library, media picker, or local files only for those features.
3. AkibaBit ID storage: AkibaBit ID may use secure local storage such as Keychain to keep identity data on your device. The public QR/card is designed for public display and should not expose your private customer token or Apple identifier.
4. Data minimization: we collect only what is needed to operate social/discovery, ID, orders, shipping, fraud prevention, safety/moderation, and support. See the Privacy Policy for details.
5. Logs: we may keep basic logs for security, reliability, moderation, abuse prevention, and dispute resolution.

Article 5 — Export realities

1. Duties & taxes: customs duties, VAT/GST, import taxes, local delivery fees, import restrictions, and clearance fees are generally the customer’s responsibility unless explicitly stated otherwise or mandatory law requires otherwise.
2. Destination restrictions: you must ensure your destination allows import of the item. We may refuse or cancel orders where legal/operational risks exist.
3. Returns: export returns are limited. See Refunds & Returns.

Article 6 — Governing law

1. These iOS App Terms form part of our Service Terms. The Service is operated from Japan and governed by Japanese law. Disputes are handled under the jurisdiction specified in the Terms tab.

Article 1 — Service scope

1. The Service may include modules and features such as AkibaBit, Feed Shop, TCGSUB, AkibaBit ID, status, support, and other features, and may change over time. We may add, remove, or modify modules for safety and operations.
2. We may impose order limits, authentication steps, eligibility checks, AkibaBit profile requirements, or verification steps to prevent abuse and protect the Service.

Article 2 — Shipping operations

1. We ship physical goods from Japan to supported overseas destinations using carriers appropriate for the destination. Shipping within Japan is not currently available through the app for physical purchases.
2. Address accuracy. You are responsible for entering a complete and correct shipping address and recipient name at checkout. We have no control over addresses entered on payment pages. If a package is misdirected, returned, or delayed due to incorrect or incomplete address details, we are not responsible for resulting losses and additional shipping/handling charges may apply.
3. No P.O. boxes / roman alphabet. Do not use post office boxes unless explicitly supported by the carrier. For international shipments, the recipient’s full name should be written in the Roman alphabet (rōmaji). If delivering to a household under a different name, include “Mr./Ms. [Name]” as appropriate.
4. Signature delivery. Our packages may be delivered against a signature or may require identity checks depending on destination risk. Ensure someone can receive the delivery.
5. Returned / unclaimed shipments. If a shipment is returned to us as undeliverable or unclaimed (including refused delivery), we may cancel the order and issue compensation at our discretion after deducting carrier and handling costs, or we may offer re‑shipment if you pay new shipping/handling fees.

Article 3 — Prohibited destinations / items

1. We may refuse shipments to destinations with extreme fraud risk, sanctions risk, or operational constraints.
2. We may refuse to ship items that are prohibited/restricted by the destination country (including customs restrictions).
3. Japan‑only compatibility items. Certain products intended for use on Japanese systems or arcade terminals are sold for use in Japan. We are not responsible if such items do not fit, function, or connect properly outside Japan (example: some arcade‑terminal items).

Article 4 — Support and communications

1. Support is provided via in-app messaging where available or by email. Buyers, non-buyers, and users with order, Live, safety, privacy, account, or policy concerns may contact support@akibabit.com. Due to time zones, Japanese holidays, investigations, and technical constraints, responses may be delayed; however, we endeavor to respond within a reasonable time.
2. We may request photos, documents, or confirmations to resolve disputes.
3. Customer and operational support: support@akibabit.com. Company, intellectual-property, formal legal, and official-agency contact: corporate@akibabit.com.

Article 5 — Japanese compliance

1. We seek compliance with relevant Japanese frameworks including (as applicable) the Civil Code, APPI, Secondhand Goods Business Act, and consumer representation rules. This section is informational and does not create additional obligations beyond mandatory law.
2. Legal disclosures. Information required under Japan’s Act on Specified Commercial Transactions and second‑hand dealer disclosures are provided on our dedicated legal pages (see Specified Commercial Transactions and Second‑hand Dealer Notice).

1 — 運営者、適用範囲、年齢

1. 本サービスは、AKIBABIT合同会社が運営するAkibaBit.com、AkibaBit iOSアプリ、ソーシャル機能、アプリ内Portal、AkibaBit Live、AkibaBit ID、注文、予約、決済、サポートおよび関連機能に適用されます。
2. 13歳未満の方は、アカウント作成、ソーシャル機能、AkibaBit ID、投稿、購入その他本サービスを利用できません。13歳以上で居住地の成年年齢未満の方は、保護者の許可および監督の下でのみ利用できます。
3. AkibaBit Liveは18歳以上の方に限ります。保護者の同意があっても18歳未満の方は利用できません。

2 — AkibaBitソーシャル機能・公開投稿・検索エンジン

1. ユーザーは、プロフィール、投稿、コメント、返信、写真、動画、リンク等を投稿できる場合があります。投稿者は必要な権利を有し、違法、危険、権利侵害、嫌がらせ、なりすまし、個人情報侵害その他禁止される内容を投稿してはなりません。
2. 公開プロフィールの承認済み画像投稿には、公開共有ページが作成され、AkibaBitのサイトマップを通じてGoogle等の検索エンジンにクロール、インデックス、キャッシュまたは表示される場合があります。
3. 対象となる公開画像投稿の検索インデックス許可は初期状態で有効です。プロフィールのプライバシー設定から無効にできます。非公開プロフィールは対象外です。設定変更または削除後も、第三者検索エンジンやキャッシュの更新には時間を要する場合があります。

3 — AkibaBit Portal

1. アプリ内Portalは、サブスクリプション、オペレーター案内サービス、物理商品、デジタル機能、イベント、コラボレーション等を表示する入口です。各項目の価格、対象国、定員、決済、更新、発送、キャンセル、返金および個別条件は購入前の画面に表示され、個別条件が本規約を補足します。
2. ウェブサイト上の「AkibaBit Portal」は公式チャンネル・更新情報を表示する区画であり、アプリ内Portalの全サービスがウェブサイトで利用できることを意味しません。

4 — AkibaBit Live

1. AkibaBit Liveは、海外の18歳以上のお客様向けに、秋葉原のAkibaBitオペレーターと行う予約制・非公開・1対1のリアルタイムサービスです。通常プランは30分9,800円および60分19,800円で、決済直前に表示される価格が優先します。決済準備中の予約枠は約10分間保持され、未決済の場合は自動的に失効する場合があります。
2. 氏名、メールアドレス、電話番号、国、年齢確認、開始地点、予約枠、タイムゾーンおよびSession Notes等の正確な情報が必要です。商品を探す具体的な希望は開始前にSession Notesへ入力してください。希望商品はLive料金に含まれず、購入する場合は別途決済が必要です。
3. 店舗入店、経路、撮影許可、在庫、価格、状態、真贋判断、販売可否、輸出、発送、通関および配達は保証されません。AkibaBitは、明示した場合を除き、映り込む店舗、建物、ブランドまたは権利者と提携していません。
4. ルームURLおよびアクセストークンは予約者本人専用です。お客様はオペレーターの映像・音声を受信しますが、Liveルームはお客様のカメラ・マイクを送信しません。チャットおよびリアクションは運用記録として処理・保存される場合があります。
5. 録画、画面収録、再配信、再頒布、商用利用、通行人の特定、嫌がらせ、なりすまし等は禁止です。お客様向けリプレイ機能は提供しません。配信はCloudflare等のインフラでリアルタイム処理され、意図的な録画または通常を超える保存を行う場合は事前に別途表示します。
6. オペレーターは、個人、子ども、従業員、決済場所、立入制限場所、著作物、広告、ロゴ、個人情報、安全または第三者の権利に関する依頼を拒否・変更・中止できます。
7. 遅刻、お客様の端末・通信障害等により利用時間が短くなる場合があります。5分または10分の柔軟な時間枠は運用上の可能性であり、購入時間または保証された延長ではありません。
8. 購入前により有利な条件が表示されない限り、決済済み予約は原則として確定し、お客様都合のキャンセル、日程変更、遅刻、無断欠席に対する自動返金は保証されません。AKIBABIT側の責任でサービスの主要部分を提供できない場合は、合理的な日程変更または対象Live料金の返金を行います。天候、災害、店舗閉鎖、通信事業者障害その他不可抗力の場合は、状況および法令に応じて中断、場所変更、日程変更、クレジットまたは返金を行う場合があります。

5 — TCGSUB

1. TCGSUBは、日本から発送する日本版公式ブースターパックです。収録シリーズ、パッケージ、組合せは供給状況により変わり、特定カード、レアリティ、封入率、価格、再販売価値等を保証しません。
2. STAR EDITIONは、現在1回9,490円、定員50名の月額物理商品サブスクリプションで、現在は日本版ブースターパック6パックのミックスとして表示されています。Stripeが毎月自動課金し、解約するまで更新されます。購入後はStatusから認証済み管理ポータルを開き、次回請求日前に将来の更新を解約できます。解約は通常、現在の支払期間終了時に有効となり、法令上必要な場合等を除き、既に完了した請求を遡って返金しません。
3. WARP EDITIONは、現在12,490円、日本版ブースターパック12パックのミックスとして表示される季節限定の一回限りの予約商品であり、自動更新ではありません。決済成功時に全額が請求されます。供給、検品、梱包、輸出および配送事情により遅延する場合があります。履行できない場合は、合意した代替、キャンセルまたは対象注文の返金を行います。

6 — AkibaMe Premium

1. AkibaMe PremiumはApple App Storeを通じて購入する月額デジタルサブスクリプションです。商品名、現地価格、更新期間および特典は購入前にアプリ内に表示され、Apple Accountの支払方法に請求されます。
2. Appleの条件に従い解約しない限り自動更新されます。App Storeのサブスクリプション設定で管理・解約でき、アプリ内の「Restore Subscription」から復元できます。返金・課金取消はAppleの手続に従います。
3. 権利が期限切れ、返金、取消または検証不能となった場合、Premium専用機能およびバッジを利用できなくなる場合があります。特典は安全性、性能、プラットフォームまたは製品上の理由により将来に向けて変更される場合があります。

7 — 物理商品、決済、発送、返品

1. 物理商品の決済は、AkibaBitアプリまたは本ウェブサイトから開く公開リンクを含むAkibaBit指定のStripe決済で行います。Apple Payは利用可能な端末・地域・設定に限ります。デジタル機能は必要に応じてAppleのアプリ内課金を使用します。
2. AkibaBit.comから開く公開Stripe決済は、AkibaBitアプリアカウントなしで完了できる場合があります。当該決済および領収書は購入記録を作成しますが、それだけでアプリアカウント、AkibaBit IDまたはフィジカルメンバーカードに連携されるものではありません。後日のAkibaBit IDまたはカード有効化の対象商品では、Stripe領収書を保管し、別途案内される本人確認・有効化手続を完了する必要があります。
3. 販売価格およびAKIBABITが請求する送料等は販売画面または最終確認画面に表示します。輸入関税、輸入VAT/GST、通関、仲介、保管、再配達および現地費用は、法令上別段の定めがある場合を除きお客様の負担です。
4. 海外発送、予約商品、限定商品およびコレクター商品は、お客様都合の返品・交換・キャンセルを原則として受け付けません。誤発送、当社が履行できない場合、または強行法規により必要な場合は、証拠および状況を確認の上、交換、修正または返金等を行います。

8 — 個人情報・アカウント削除

1. アカウント、プロフィール、投稿、AkibaBit ID、注文、発送、決済、サブスクリプション、Live予約・セッション、チャット、リアクション、端末、通知、サポートおよび安全管理に必要な情報を、サービス提供、本人確認、不正防止、モデレーション、会計、法令遵守、紛争対応および改善のために処理します。
2. Stripe、Apple、Cloudflare、配送業者その他必要な委託先に、目的達成に必要な範囲で情報を提供する場合があります。個人情報の販売を事業モデルとして行いません。
3. アプリ内からアカウント削除を申請できます。ただし、進行中または未解決の注文、発送、決済、紛争、チャージバック、サポート、TCGSUBの更新・請求処理、AkibaBit Live予約・仮予約がある場合は一時的に保留されます。TCGSUBの更新終了が既に予約され、関連注文および請求問題が解決済みである場合、その継続状態だけでは削除を妨げません。外部管理の継続課金は、StripeまたはAppleの管理画面で別途解約してください。
4. 削除後も、法令、会計、税務、発送、通関、不正防止、安全、モデレーション、チャージバック、紛争および法的防御に必要な最小限の記録を保管する場合があります。その他の情報は合理的に可能な範囲で削除または匿名化します。

9 — 連絡先・準拠法

1. 注文、Live、アカウント、プライバシー、安全および一般サポートは、アプリ内サポートまたは support@akibabit.com をご利用ください。会社、知的財産、正式な法的連絡および公的機関からの連絡は corporate@akibabit.com をご利用ください。
2. 本規約は日本法に準拠し、法令上別段の定めがある場合を除き、東京地方裁判所または東京簡易裁判所を第一審の専属的合意管轄裁判所とします。強行法規により放棄できない消費者の権利を制限しません。